This is a great interview with Harvey Segal the author of
The Ultimate SuperTipI especially love this answer...
Interview with Harvey Segal ยป Internet Marketing Strategies by Miles Baker: "What do you consider to be the main keys of your success online?
Harvey:
1. Persistence.
2. Accuracy and attention to detail.
3. Ability to simplify the written word in articles, sales copy and ebooks.
4. I provide speedy and helpful responses to anyone who emails me.
5. My sites and books contain quality content with no hype."
I've can personally vouch for Harvey's claim to provide speedy and helpful response to emails. When I first started promoting his ebook, I emailed him and literally within hours he responded.
That was impressive!
Paul